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Patient and Family Services
Maine Medical Center - Vocational Services - Who We Are
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Benefits Counseling Services (BCS)

Contact Us/Find Your Benefits Counselor
Call (207) 662-2088 for more information

Community Work Incentive Coordinators (CWICs) provide eligible Social Security disability beneficiaries in Maine with benefits planning and assistance services.  The CWIC can answer questions about and help people to utilize the SSA work incentives, assist in the development of return-to-work plans, and connect clients with needed employment services.  There are six CWICs that cover the State of Maine.

All new clients should first contact the Project Specialist to begin the intake process; she can also mail referral packets to service providers to streamline intake for their clients.  Forms and other resources can also be found elsewhere on this website by clicking the links to the right.

Please note that all project staff can be reached by our toll-free telephone number:  1-888-208-8700  

 Click on County name to view CWIC info




 Caleb Polk


 David Dubay


 Diane Luce, Ken Nelson


 Caleb Polk


 Ken Nelson


 David DuBay


 David DuBay


 David DuBay


 Caleb Polk


 Diane Luce


 Diane Luce


 Caleb Polk


 David DuBay


 David DuBay


 Ken Nelson


 Ken Nelson

Individual staff contact information is below. 




Stephanie Desrochers, Program Coordinator

Stephanie Desrochers



 Stephanie, a Licensed Social Worker,  joined MMC in January 2007.  She also came to MMC with two years of experience in the AmeriCorps National Civilian Community Corps (NCCC), a team-based national volunteer service program which sends young adults around the United States on team volunteer assignments requested by communities in need.  Following her experience in the NCCC, she worked for two years as a Community Outreach Coordinator at a Pennsylvania college's community outreach center.  There she was a leader of student volunteers who worked to meet the unique volunteer needs of communities and community organizations while developing students as global citizens through leadership development, personal growth, and community services. 

Stephanie completed the Social Security Administration’s required Benefits Planning, Assistance and Outreach training in February 2007 and completed the Community Work Incentives Coordinator certification in May 2008.

David DuBay, CWIC

David Dubay


Aroostook, Kennebec, Knox, Lincoln, Somerset & Waldo Counties 



David, a Licensed Social Worker, joined MMC in January 2008.  He completed the Social Security Administration's required Community Work Incentives Coordinator certification in February 2008. 


David graduated from the University of Maine at Augusta with a Bachelor of Arts in Social Science, and an Associate of Science in Business Administration.   After college, he spent a year in the Jesuit Volunteer Corps, a full time program that places young adults in high need urban areas to work with under served populations.  During his JVC year, and two years after, he worked as a case manager at a housing program for people living with AIDS in Buffalo, New York.  After returning to Maine, he taught middle school for two years, and also worked for five years as a case manager for people with traumatic brain injuries. 



Noreen Hutcherson,
BCS Project Specialist

photo to come





Noreen joined MMC Vocational Services in 2007 with over 14 years of experience in the advertising field and more than 8 years in the non-profit development field.  She worked for Vocational Services first as an Administrative Associate supporting the work of Employment Specialists, maintaining clients' charts through the development and use of a database, creating client resumes, and greeting clients awaiting their appointments.


In September 2011, Noreen began working as the WIPA Project Specialist(now called BCS Project Specialist).  She is the first point of contact for all new BCS clients and supports the CWICs by directing calls from clients as well as scheduling appointments, assisting in quality assurance activities, writing Vocational Rehabilitation Reports and processing the paperwork needed to gather necessary benefits information for incoming clients.  Noreen also maintains the MMC Vocational Services website, where people can find important information regarding disabilities and going back to work.  Born and raised in Portland, Noreen has a Bachelor of Arts in Communications with an emphasis in Business from the University of Southern Maine.


Diane Luce, CWIC


Penobscot, Piscataquis, Cumberland County,  but not the Bridgton area and Bangor



Diane Luce joined the WIPA team at MMC in January 2009 with a Bachelor of Arts in Psychology from the University of Southern Maine.  Diane began her career as an In-Home Counselor in the Family Builders Program through the Aroostook Mental Health Center, working as a member of a 2-person team to provide short-term intensive services to families in crisis.  During this time she also taught Parenting Effectiveness Training (PET) classes and worked closely with area agencies and school systems to coordinate services.  Diane has also provided respite care services to families who have children with special needs.

Diane also worked for a number of years in the affordable housing industry as a Site Manager and Program Auditor.  She wrote the Low Income Housing TaxCredit (LIHTC) Compliance Manual for a nationally known and recognized property management company.  During this time she also provided training to new staff, assisted the elderly and people with disabilities in securing housing and services, and received certification as an Occupancy Specialist, Senior Housing Specialist and Certified Assisted Housing Manager.  Diane completed the Social Security Administration's required Community Work Incentives Coordinator training in February 2009.



Ken Nelson, CWIC

Ken Nelson


York, Hancock, Washington and Cumberland Counties



Ken joined the MMC Benefits Planning, Assistance and Outreach team and completed BPAO training by Cornell University for the Social Security Administration in 2005.  In addition, Ken also obtained CommunityWork Incentives Coordinator certification in May 2008.  Ken earned his Bachelor's Degree in history from the University of Maine (Machias). 


Before arriving at MMC, he was a Claims Representative for the Social Security Administration.  Prior to that, he worked as a Senate Staff Assistant for Senator Bill Cohen and for Senator Susan Collins for 9 years specializing in Immigration, State Department and Social Security issues.  Ken is also the owner/operator of cottages on Lovejoy Pond in central Maine, a business that has been in his family for 60 years.


Caleb Polk, CWIC

Caleb Polk


Androscoggin, Franklin, Oxford & Sagadahoc Counties, plus the Bridgton area




Caleb earned his Bachelor's of Science degree in Hospitality Management from Johnson & Wales University, but took a different path after graduation by working as an Ed Tech.  He first worked at an all inclusion school in California serving at-risk teens with emotional disturbance or developmental disability, and later worked at a public high school in the Special Education department.  Caleb also worked for years providing outreach and case management to people who are homeless in Boston and has done much residential work in group homes for individuals with mental illness.

Caleb joined MMC Vocational Services in February of 2008 in a part-time Job Coach position.  In June 2011, he began working full time as a CWIC, successfully obtaining full CWIC Certification from Virginia Commonwealth University in September 2011.

Jennifer Kimble –Project Coordinator





Jennifer, a Certified Rehabilitation Counselor, has worked in the field of supported employment since 1996. After obtaining her Master's degree in Rehabilitation Counseling from Boston University, she worked as a clubhouse worker, supported employment and education specialist, and job developer.  Recognizing the importance of housing assistance for people with disabilities, she then worked for three years in the field of public housing, managing self-sufficiency programs at a nonprofit housing agency.

Jennifer has managed Benefits Counseling Services at MMC's Department of Vocational Services since 2003.  She has been trained in Benefits Planning by Cornell University and is a member of the Maine State Workforce Investment Board's Commission on Disability and Employment.

Vocational Services

Community Employment Service Project


CWICs can answer your questions.

How will wages affect my SSDI or SSI checks? If I start working but cannot continue, can I get SSDI or SSI again?

Can I keep my MaineCare and/or Medicare benefits if I have a job?

Where can I go to find help with getting a job or job training?

I started working, but haven’t reported my income. How do I tell Social Security? Will I get “cut off” automatically?

And More!



Click here to go to Vocational Services   home page.

Maine Medical Center | 22 Bramhall Street | Portland, Maine 04102-3175 | (207) 662-0111